Buys are sent from our separate distribution centre by presumed operations specialist organizations.

Kindly permit following number of days for conveyance from receipt of your request.

• All homegrown orders are handled inside 1 work day (aside from Public Holidays and Sundays).

You can anticipate conveyance of the request inside 3-5 work days

• We offer free global delivery for all sets of significant worth 5000 INR or more. For orders of under

5000 INR, there are transporting charge relies upon distance and item weight.

Custom charges and taking care of rates if material, will be shared at the hour of conveyance by the

coordinated factors specialist co-op. Kindly find underneath the agreements relating to Custom and

Handling charges –

• Your shipment could be dependent upon Customs Duty Charge/Import Duty/Other material

government charges on appearance in the objective country.

• Really look at the provisional Customs Duty Charge/Import Duty/Other material government

charges on the separate government gateways.

• These charges should be borne by the client. Kama Ayurveda isn't obligated to pay them under any

conditions.

• The transportation charges referenced in the absolute request esteem does exclude these charges.

• Assuming the client won't pay the responsible shipment custom charges upon its appearance in

the objective country the brand will deduct total transportation and return obligation charges from

the client request esteem while taking care of the discount.

• Merchandise should be endorsed for upon conveyance. On the off chance that you can't be there

to finish paperwork for your conveyance kindly propose an option for example a relative, partner,

neighbor, and so on Anyway Kama Ayurveda assumes a sense of ownership with merchandise

endorsed by an elective individual

Transporting Charges

• We transport items all through India and all orders charges relies upon its amount and weight.

Returns and Refunds Delivery timeline:

1. Order Placement (Day 0): Customer places an order on the e-commerce website.
2. Order Processing (Day 1): The order details are received and processed by the e-commerce platform. Payment verification and order confirmation are sent to the customer via email.
3. Order Fulfillment (Day 2-3): The ordered items are picked from the warehouse inventory and prepared for shipment.
4. Shipping (Day 3-5): The packaged order is handed over to the shipping carrier (e.g., UPS, FedEx, USPS, Indian Post). Shipping time may vary depending on the chosen shipping method and the destination of the package.
5. Transit (Day 6-10): The package is in transit to the customer’s address. The estimated transit time depends on the shipping carrier and the distance to the destination.
6. Delivery (Day 7-14): The package is delivered to the customer’s doorstep. The customer may be required to sign for the delivery, depending on the shipping method and the value of the package.
7. Post-Delivery Follow-Up (Day 15): A follow-up email is sent to the customer to ensure satisfaction with the delivered products and the overall shopping experience. Any issues or concerns raised by the customer are addressed promptly by the customer service team.

• In the event that you get a Tampered or Damaged item, kindly illuminate our Customer Care inside

24 hours of receipt, with supporting Images and Video, so we can address your anxiety at the

earliest.

• For any item quality grumblings, if it's not too much trouble, contact our Customer Care inside 7

days of your request conveyance.

• Pachmarhi ayurveda isn't answerable for any harm caused after conveyance. Harms because of

disregard, ill-advised use or wrong application won't be covered; under our Exchange/Returns Policy.

• Trade of items will be acknowledged provided that the items are returned in a saleable condition

and in their unique bundling, in a flawless condition and likely to following terms –

• No Refund will be made whenever merchandise are sold.

• If it's not too much trouble, call us on +91 8989 09 1645 – All Days (10 AM to 7 PM) or WhatsApp us

or Email – pachmarhiayurveda@gmail.com where our Customer Care Specialist will be eager to assist

you.